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TENANTS

Renting through Great Newport

We are a small agency and you will deal with a director, not a call centre. This page sets out exactly what applying costs, what we ask for, and how to reach us once you have moved in.

What it costs to apply

The Tenant Fees Act 2019 limits what any agent in England can charge a tenant. These are the only payments we can ask you for.

Application, referencing and paperwork

Nothing

Holding deposit

One week's rent

Tenancy deposit

Five weeks' rent

Rent in advance

One month

Late rent

Interest at 3% above Bank of England base rate, once payment is 14 days overdue

Lost keys

Our reasonable cost, evidenced in writing

Ending the tenancy early, if we agree to it

Our reasonable loss, capped at the rent to the end of the tenancy

We do not charge for references, for renewing a tenancy, for an inventory, or for administration of any kind. Your deposit is protected with the Deposit Protection Scheme.

What we ask for

Referencing is done by a third party. Having these ready makes it quick.

Proof of identity

Passport or driving licence, plus your right to rent documents.

Proof of address

Two recent documents, such as a bank statement or utility bill.

Employment

Contract or three months' payslips. If you are self employed, your last two years' accounts or SA302s.

Previous landlord

A reference covering your last twelve months, where you have rented before.

Affordability

Referencing agencies normally look for annual income of around thirty times the monthly rent, across all applicants.

Guarantor, if needed

A UK based guarantor, referenced on the same basis.

Once you have moved in

Reporting a repair

Email greatnewport.enquiries@outlook.com with the address, what is wrong and a photograph. We acknowledge on the same working day.

Emergencies

No heating or hot water, a leak, no power, or anything that makes the property unsafe. Call us and keep calling until someone answers.

Rent

Paid by standing order on the date in your tenancy agreement. Tell us early if you are going to be late; it is always easier to sort out before it becomes arrears.

Your deposit

Protected with the Deposit Protection Scheme within thirty days, and the prescribed information sent to you.

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